7 Things to Look for (and Avoid) in a Moving Contract

February 25, 2025

7 Things to Look for (and Avoid) in a Moving Contract

February 25, 2025

Hiring a professional moving company is a big step toward a smooth relocation, but before you sign on the dotted line, it's crucial to understand your moving contract. A poorly written or misleading contract can lead to unexpected costs, damaged belongings, or legal headaches. To protect yourself, here are seven key things to look for—and avoid—when reviewing a moving contract.

1. Verify Licensing and Insurance Details

A legitimate moving company should provide proof of licensing and insurance in the contract. For interstate moves, check that the company has a U.S. Department of Transportation (USDOT) number and is registered with the Federal Motor Carrier Safety Administration (FMCSA). For local moves, verify state licensing requirements.


🚫 Red Flag: If the contract lacks licensing details or the company hesitates to provide proof, it’s a sign they may not be reputable.

2. Understand the Type of Estimate (Binding vs. Non-Binding)

Moving estimates typically fall into three categories:

Binding Estimate: A fixed price that won’t change, even if the move takes longer or weighs more than expected.

Non-Binding Estimate: An initial quote that can change based on the final weight of your belongings.

Binding Not-to-Exceed Estimate: The most consumer-friendly option—your cost won’t go higher than the estimate, but it could be lower if the weight is less than expected.

🚫 Red Flag: Beware of suspiciously low estimates—this could be a bait-and-switch tactic where the final bill ends up much higher.

3. Check for Hidden Fees and Extra Charges

Your contract should clearly outline all potential extra charges so there are no surprises. Common additional fees include:

Long carry fees (if movers must carry items a long distance from the truck to your home).

Stair or elevator fees.

Shuttle service charges (if a smaller truck is needed due to restricted access).

Storage fees if your belongings need to be held before delivery.

🚫 Red Flag: If the contract is vague about additional charges or doesn’t provide a breakdown, ask for clarification before signing.

4. Review the Delivery Window and Liability for Delays

Unlike local moves, interstate relocations often come with a delivery window rather than a set date. Your contract should specify:

The expected delivery range.

Compensation or penalties if the company fails to deliver within the agreed timeframe.

🚫 Red Flag: If the company refuses to commit to a delivery window or won’t provide a written agreement, you may face long delays without recourse.

5. Understand Your Liability and Valuation Coverage

Moving companies offer different levels of valuation coverage (which is not the same as insurance). Your contract should specify:

Released Value Protection: Basic coverage (usually 60 cents per pound per item) included at no extra cost—but it’s minimal protection.

Full Value Protection: A more comprehensive option that holds the mover responsible for the full replacement value of lost or damaged items.

🚫 Red Flag: If the contract doesn’t mention valuation options or automatically assumes the lowest coverage, ask for details before signing.

6. Read the Cancellation and Refund Policy

Life happens, and sometimes you need to reschedule or cancel your move. Your contract should clearly outline:

How much notice is required to cancel.

Whether deposits are refundable.

Any cancellation fees.

🚫 Red Flag: Companies that require large, non-refundable deposits may be a scam. Most reputable movers only request a small deposit or no upfront payment at all.

7. Ensure a Complete and Signed Contract

Before you sign, make sure the contract includes:

Your name and new address.

A detailed inventory list of your items.

All agreed-upon costs and potential fees.

The moving company’s official name, address, and USDOT number.

A signature from both you and the moving company representative.

🚫 Red Flag: Never sign incomplete or blank documents—some dishonest movers may fill in extra charges later.

Protect Yourself With a Strong Moving Contract

Understanding your moving contract is the best way to avoid unexpected fees, delays, and disputes. By carefully reviewing licensing details, estimate types, hidden fees, delivery windows, liability coverage, and cancellation policies, you can ensure a smooth and stress-free move. Choosing a trusted, fully licensed moving company with clear, upfront contracts is key to avoiding headaches along the way. Joyce Van Lines prioritizes transparency and professionalism in every move, giving you peace of mind from start to finish. Contact us today for a free quote and experience a hassle-free relocation!

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